If you're a member of our discord you will be able yo use our Ticket System. Using the ticket system you'll be able to solve problems related with Reporting players, Technical issues, Refunds, Account Data, Ban Related Questions, etc.
If you're still not a member of our discord, join us: Nova Discord Server
How to Open a Ticket
After being on our Discord Server you just need to folow this simple steps to open the ticket:
1º - Find the channel "open-ticket" under Support Section
2º - Inside the channel, click the envelope reaction.
3º - After clicking the envelope, a channel with your name will be created, you can find it under open-ticket channel
4º - Once inside your ticket channel, you can explain what's your problem so the Staff can help you.